About Service Compass
A regional directory of community services, built for the people who make referrals every day.
Why this exists
Support workers on Yorke Peninsula spend a surprising amount of time trying to work out whether a service still runs, whether it reaches their client's town, and who to actually ring. The information exists. It is just scattered, organised around organisations rather than services, and rarely checked.
Service Compass does three things differently.
- A listing is a service, not an organisation. A large provider might run six programs with completely different eligibility, catchments and intake pathways. Listing it once is what makes existing directories hard to use.
- Everything is regional. Listings show the towns a service actually reaches, not just where its head office sits.
- Every listing is dated. You can see when it was last confirmed, and anything that has not been checked recently is flagged rather than left looking current.
Who runs it
Service Compass is run by Chris Dunn from the Copper Coast, and operated by Adiya Pty Ltd. It is an independent business, not a government service and not a not-for-profit.
It is endorsed by The Regional Roundtable, not owned by it. It has its own brand, its own domain and its own accounts, and it is deliberately kept separate from every other project its founder runs. That separation is on purpose: a directory the sector relies on should not be tangled up in anything else.
How it is paid for
Not-for-profit services are listed free. Permanently.
We will never charge a referring agency to be found.
Coverage is free. Visibility and coordination are what cost money. Private and commercial providers pay an annual listing fee, there is a paid members area for workers who want the coordination layer between quarterly meetings, and councils and health networks can sponsor a region.
Paying gets a provider seen. It does not get them into the directory, it does not change what a worker can find out about them, and it does not buy a verification badge. The badge is earned by keeping a listing current and by nothing else.
That split is deliberate. The moment a directory charges services to appear, it stops being a map of what is available and starts being a map of who paid. This one is built the other way around.
Where it covers
Yorke Peninsula and Port Pirie first, with 289 services listed across 15 towns at launch, delivered by 82 organisations. The intention is to extend across regional South Australia, one area at a time, at whatever pace lets each one actually be kept current.
There is no value in covering nine regions badly.
Where the information came from
The starting listings were built from a public state directory whose Yorke Peninsula entries had not been updated since 2021. Every one of them carries a note saying where it came from and when that source record was last touched, and every one starts marked as overdue until somebody actually confirms it.
That is the honest position, and it is the work: the directory is only as good as the day it was last checked.
Get in touch
If a listing is wrong, if your service is missing, or if you want to talk about a regional partnership, contact us. Corrections are usually live within a day.
